Wildlands Spice Co.

Shipping and Refund Policies — Final, October 2, 2026

Processing time

Orders are packed and shipped within 2–3 business days. Orders placed on weekends or holidays ship the next business day. 

Where we ship

We currently ship within the United States only.

Rates and delivery times

Shipping is calculated at checkout based on weight and destination. Standard delivery usually takes 3–7 business days after your order ships.

Tracking

You'll get an email with a tracking number as soon as your order ships.

Wrong address or lost packages

Please double-check your address at checkout. We can't redirect a package once it has shipped. If tracking shows delivered and you can't find it, or it hasn't moved in 7 days, get in touch and we'll help sort it out.

Damaged orders

If something arrives broken or leaking, send us a photo within 7 days of delivery and we'll replace it or refund you.

Contact

The fastest way to reach us is to reply to your order confirmation email.

Returns

Because our products are food, we can't accept returns once an order has shipped.

If something's wrong

If your order arrives damaged, is missing an item, or isn't what you ordered, reply to your order confirmation email within 7 days of delivery with a photo. We'll send a replacement or issue a refund, your choice.

Not happy with it?

If a spice isn't what you expected, tell us. We're a small company and we'd rather make it right than leave you with something you won't use.

Cancellations

We can cancel or change an order if you reach us before it ships. Once it has shipped, we can't cancel it.

Refunds

Approved refunds go back to your original payment method within 5–10 business days. Original shipping charges are refunded only when the mistake was ours.